Questions to Ask Before Hiring a Mortuary Transport Company in Ohio
Aaron Roebuck • June 29, 2025
Before you hire a mortuary transport company in Ohio, ask these key questions to ensure safe, respectful, and reliable decedent transport.
Whether you’re a funeral home director or a family making arrangements for the first time, choosing the right mortuary transport service is a big decision. Not all providers are the same — and asking the right questions up front can help you find a team that treats your loved one or your client with the respect they deserve.
Why Asking Questions Matters
Briefly explain:
- Ensures professionalism and transparency
- Helps avoid unexpected costs or delays
- Builds trust during a sensitive time
Top Questions Families & Funeral Homes Should Ask
- Are you licensed and insured in Ohio?
- Do you offer 24/7 service, including holidays and weekends?
- What is included in your pricing? Are there extra fees for mileage, weight, or after-hours calls?
- How do you handle bariatric or special-case removals?
- What is your average response time for local and long-distance calls?
- Do you provide updates and clear communication throughout the process?
- Who will be arriving — what training does your team have?
Red Flags to Watch Out For
- Vague or incomplete answers
- No clear pricing or written estimates
- No visible proof of insurance or licensing
- Poor reviews or lack of references
Why Allen Mortuary Services Makes It Easy
- Fully licensed and insured
- Professional, trained staff available 24/7
- Transparent pricing with no hidden fees
- Compassionate, prompt communication
When it matters most, ask the right questions — and choose a company you can trust.
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Contact Allen Mortuary Services at (419) 615-6159 or visit
www.allenmortuaryservices.com for reliable mortuary transport anywhere in Ohio.
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